Privacy Policy

Effective Date

As stated in this policy

Scope

All users of our services

Questions?

01 · Purpose

How We Use Data

We use personal data to respond to enquiries, manage registrations and training-related services, communicate with users, maintain and secure the site, analyse usage, improve content and operations, process transactions where applicable, keep business records, and meet legal or regulatory obligations. We may also use data to prevent fraud, enforce our terms, and support internal administration.

Processing is limited to operational, administrative, and compliance needs.

02 · Sharing

Service Providers

We may share personal data with vendors and other operational partners that support hosting, analytics, communications, administration, payment processing, or training delivery. These parties are expected to use the information only for the services they provide to us and to protect it under appropriate confidentiality and security obligations. We do not authorise them to use the data for their own unrelated purposes.

Service providers receive only the information needed to perform their functions.

03 · Legal basis

Legal Disclosure

We may disclose personal data to courts, regulators, law enforcement, or other public authorities when required to comply with legal obligations, respond to lawful requests, protect rights or safety, or support investigations involving fraud, security, or misuse of the site. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.

Disclosure may be required where law, regulation, or a valid request applies.

Data We Collect

We may collect identifiers and contact details, professional or training-related information, account and enquiry details, payment or billing records where relevant, device and browser information, usage logs, and other information submitted through forms or communications. In an executive training context, this may include company affiliation, role, course interest, attendance details, and feedback.

The categories collected depend on how a visitor uses the site and related services.

How We Collect Data

We receive personal data directly from users when they complete forms, register interest, request information, or communicate with us. We also collect certain data automatically through the site and related systems, such as device identifiers, browser settings, pages viewed, timestamps, and interaction records. Where relevant, we may also receive information from service providers that support our operations.

Information comes from direct submissions, site activity, and limited technical records.

Cookies and Similar Technologies

The site may use essential cookies to support basic functions, preference cookies to remember settings, and analytics cookies to understand site performance and usage patterns. These technologies help maintain security, improve navigation, and measure whether content is useful. We do not rely on cookies to collect more information than is reasonably needed for these purposes.

We use a limited set of cookies and similar technologies for operation and measurement.

Cookie Controls

You may block or delete cookies through your browser settings, although some site functions may not operate properly if essential cookies are disabled. Where the site provides a cookie preference tool, you may use it to adjust non-essential cookies. Browser controls do not always remove existing tracking technologies from third-party services, so separate steps may be needed for those services.

Cookie settings can usually be managed through the browser and, where available, site controls.

User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, ask for corrections, object to certain processing, or request deletion where we are not required to keep the data. You may also withdraw consent where processing is based on consent. Some requests may be limited if we need the information for legal compliance, security, or recordkeeping.

Available rights depend on the nature of the data and the legal basis for processing.

Requests

Requests and Verification

To make a privacy request, use the contact details in this policy and describe the nature of your request clearly. We may ask for information needed to confirm your identity and locate the relevant records. If a request is refused in whole or in part, we will explain the reason where required by law.

We may need to verify identity before acting on a request.

Data Retention

Retention

Personal data is retained for the period needed to provide services, manage enquiries, maintain records, meet legal or accounting requirements, resolve disputes, and support legitimate business needs. When data is no longer required, we will delete it, anonymise it, or restrict it so it is no longer actively used, subject to applicable retention obligations.

We keep data only for as long as needed for the stated purpose or legal obligations.

Policy Updates

Policy Changes

When we update this policy, we will post the revised version on the site and change the effective date where appropriate. If a change is material, we may provide additional notice through the site or by another reasonable method. Continued use of the site after an update takes effect means the revised policy applies to the extent permitted by law.

We may revise this policy to reflect operational, legal, or technical changes.

Privacy email

[email protected]

Telephone

+65 8118 5512

Mailing address

2, Gunner Ln, Singapore, SG

Privacy enquiries